Bank of America and their un-American activities
Bank of America has the most arrogant phone staff that I have ever encountered. Once when I noticed that they were charging me large fees for several months on a checking account that I had since changed to a non fee account. I called them trying to correct their error and get back my money.
After playing the phone game with their first line of defense and finding no one who would give me back my money no matter how I explained the issue. I asked to speak to the supervisor of the first line of defense supervisor who told me that it was my fault for not checking the monthly bank statements.… continue reading